Poodll Privacy Policy

Last updated February 2nd, 2025

Poodll provides a service (the “Service”), including a website available at https://poodll.com (the “Website”), which makes available various tools for use on client websites, including audio and video recorders, and audio and video players. “Poodll,” or “we” or “us” refers to Poodll Co. Ltd in this Privacy Policy (the “Policy”).

We at Poodll respect the privacy concerns of the users of the Service and the Website. We have created this privacy policy to explain (1) what information we gather from you when you visit the Website, (2) how we may use such information, (3) your choices concerning how we may use such information and (4) the security measures we take to protect such information.

Important: Information collected via the Service is not covered in this document. For our Service policies please see “Poodll SaaS Terms of Service” and “Poodll Data Processor Addendum” documents.

Notice to EU Residents

This Policy is intended to provide adequate and consistent safeguards for the handling of personal information in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“the Directive”) and all the relevant transposing legislation of the Directive in the European Union/European Economic Area, the Swiss Federal Data Protection Act, as such laws may from time to time be amended and valid during the application of this Policy, the Privacy Shield, and any other privacy laws, regulations and principles concerning the collection, storage, use, transfer and other processing of personal data transferred from the European Economic Area or Switzerland to the United States including but not limited to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“the General Data Protection Regulation”) as of its entry into force on 25 May 2018.

Summary

Although you should read through the Policy for complete information on how we collect, use, share, and secure information, the following provides a summary of some of the most important aspects of our privacy practices:

• We may use your personally identifiable information to provide you with services, including processing payments, improving our services, and sending you information on products, upcoming events, and announcements.
• We may share your personally identifiable information under certain circumstances as disclosed in this Policy.
• We take reasonable measures to secure your personal information, though we cannot guarantee absolute security in all circumstances.

Principles for Processing Personal Information

We respect your privacy and are committed to protecting your personal information in compliance with applicable legislation. In doing so, we observe the following principles:

• Data will be processed fairly and in accordance with applicable law.
• Data will be collected for specified, legitimate purposes and not processed further in ways incompatible with those purposes.
• Data will be relevant to and not excessive for the purposes for which it is collected and used.
• Data subjects in the EU will provide clear and unequivocal consent for the collection, processing, and transfer of their personal data.
• Data will be accurate and kept up-to-date; reasonable steps will be taken to correct inaccuracies.
• Data will be retained only as long as necessary for the purposes for which it was collected.
• Data will be deleted or amended following a valid request, in compliance with applicable legislation.
• Data will be processed in accordance with individuals’ legal rights.
• Appropriate technical, physical, and organizational measures will be taken to prevent unauthorized access, unlawful processing, or accidental loss, destruction, or damage of data.

Information We Gather Automatically

When you visit our Service, non-personally identifying information is automatically recorded by our Internet servers. This includes details such as the browser type, operating system, and your computer's IP address, which help us ensure an efficient online experience. For mobile or other devices, we collect device-specific information to facilitate mobile operations and security. This data may be used for security purposes, to generate statistics, or as required by law.

Personal Information You Provide To Us

We may request personally identifying information from you in various contexts such as completing online registration forms, contact forms, or when purchasing products or services. When you seek assistance from our Customer Support, we also collect and store the contact information you provide. This information may include your name, email address, mailing address, zip code, phone number, and additional non-personally identifying details like date of birth, gender, country of residence, and language preference.

How Can Your Personal Information Be Used?

Within Poodll, your personal information is used to fulfill orders, provide customer service, track your activity on our Service, and improve our content and design. Additionally, we may use your information to inform you about our products or services, and you may opt out of such communications. Aggregate data that cannot identify individuals may also be developed from your information.

Within Poodll

Your personal information is used for processing orders, providing customer support, and tracking usage to enhance your overall experience on our Service.

Service Providers

We may employ third-party companies to provide customer support, maintain the Website, manage databases, perform web analytics, and improve our Website’s features. These providers have access to your personal information only as needed to perform their tasks and are obligated not to disclose or use it for other purposes. Examples of services we currently use include:

Mailing List

You can be added to the Poodll mailing list upon request; subscriptions can be cancelled at any time.

For Legal Enforcement Purposes

We reserve the right to disclose your personal information as required by law or when necessary to identify, contact, or take legal action against you. Poodll cooperates with government and law enforcement officials as required by law.

As an Asset of Poodll

If Poodll becomes involved in a merger, acquisition, or sale/transfer of assets, your information will be transferred to the acquiring entity. In such cases, you will be notified and given an opportunity to opt out of the transfer.

How Can You Correct or Review Your Personal Information?

You can access, review, update, and correct your personal information by clicking the Member link at the top right of our website or by contacting us at support@poodll.freshdesk.com.

Safeguarding Your Personal Information

Poodll follows generally accepted industry security standards to protect your personal information. Despite our efforts, no method of information transfer over the Internet or electronic data storage is 100% secure, and absolute security cannot be guaranteed.

For Parents Concerning the Privacy of Information on Their Children

The Website is not intended for children under 16 years of age. If you believe that we have collected information about a child under 16, please contact us at support@poodll.freshdesk.com immediately so that appropriate action can be taken.

International Operations and Transfers Out of Switzerland and the EEA

By using the Website, you authorize us to transfer and store your information outside your home country, including in Japan and the United States. Please note that the privacy protections in these countries may differ from those in your home country.

Cookies

A "cookie" is a small text file placed on your computer’s hard drive for record-keeping purposes. Cookies help improve your experience on our Website by saving your preferences and login details. Most browsers are set to accept cookies by default, but you can modify your browser settings if you prefer.

Links to Other Sites

We do not endorse or take responsibility for the privacy practices of websites operated by companies outside of Poodll. Visitors should review the privacy policies of those sites.

How to Contact Us

If you have any questions or complaints about our Privacy Policy, please contact us at:

307 Tagawa Building, Hayama 1-6-5, Nagasaki Shi, Nagasaki Ken 852 8053, Japan #3044
support@poodll.freshdesk.com

Changes in This Privacy Policy

We reserve the right to modify or amend this policy at any time by posting the revised version on our Website. Each version will be identified by its effective date. Your continued use of the Service after any modifications constitutes your acceptance of the changes.

Acceptance of This Privacy Policy

By using this Service, you consent to the collection and use of your personal information by Poodll in accordance with this Privacy Policy.